Profile & Account Queries

• Latest version of the app
• I can't login - what can I do?
• How to remove a car
• I have more than 2 cars - what now?
• My licence plate has changed - what do I do?
• I've got a new car - what do I do?

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Card, admyt Wallet & Billing Queries

• How do I request an invoice?
• How do I add a new card
• How am I charged?
• How do I top up my admyt wallet?
• Is it safe to transact via the admyt site and app?
• How do I view my parking history

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Validations & Free Parking

• I’ve visited a mall that gives me free parking - what do I do?
• I attended an event where parking is free
• I'm a pensioner - what about pensioner's discounts?
• I’m an admyt user but have received free parking at the V&A Waterfront
• What about free parking?

Security

• I've been charged, but it's not my car
• I'm worried about someone stealing my car.
• I'm worried about cloned plates.
• I'm at home but got a notification that I'm at a mall

FAQ

• How do I get hold of customer support?