Don't worry - we're here to help! There could be a couple of reasons for this. 

When you first signed up with admyt, if you selected to sign up with your AppleID or Google, then you would need to select this option when you sign in. If you'd signed up via one of these two options, you won't have a password attached to your account which is why, if you've tried to reset your password, it doesn't work. 

So when you open your app, instead of tapping on 'Log in', you'd need to tap on 'Continue with Apple' or 'Continue with Google'.

If you definitely didn't select one of those two options, we can help you to reset your password and login.

Need help? We're here to confirm if you did indeed sign up via one of these two options, or we can assist with resetting your password. Our team are ready and waiting to assist - pop us a query and we'll get back to you!