Team admyt
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Articles
Recent activity by Team admyt-
What if I'm stuck at the boom gate?
admyt didn't work as expected? We're on it. If admyt doesn't recognise you at the entry please take a paper ticket. It's always a good idea to keep an eye out for the push notification as a welco...
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I've left the mall but still have an open session
So you've finished shopping and are comfortably on your way but the admyt App still shows you in an active session? This happens very rarely but means that somehow the camera didn't read your plat...
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I was billed the wrong amount
If you believe you've been charged the incorrect amount, pop us a query and let us know about it. We'll investigate further and unless we had a good reason for the charge, we'll issue a refund ...
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My card has expired
Hey, these things happen! You might find that your account goes into arrears if you haven't updated your card details ahead of time. You wont be able to use admyt at any of our participating malls ...
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Adding Multiple Vehicles
You can do this during registration or by clicking here and adding your plate details. Remember to enter them in exactly as they appear on your vehicle (including the provincial suffix). The app al...
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I'm worried about someone stealing my car.
Aren't we all? Without admyt if your car is taken off your hands you will typically only notice this at the end of your visit and will need to notify the centre management and the authorities. As...
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I'm worried about cloned plates.
Security concerns are a reality of every day life. If you think someone might have a clone of your number plate let us know. Remember, you'll receive an email receipt and a friendly goodbye notifi...
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I'm at home but got a notification that I'm at a mall
If you're sitting comfortably and get a strange message welcoming you to one of our locations, no need to panic. We're so sorry for any confusion or panic created but we want to put you at ease - t...
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What's the difference between Primary and Centre balances?
In the Wallet section of your dashboard, you'll notice some information about wallet balances. From time to time, or as you redeem promo codes, special offers or other parking credit, you'll see e...
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What is an authorisation hold?
In order to verify your card, we may issue a small authorization hold of R1 to your card. This amount is never actually charged to your account, but you may see it as “pending”. All authorization h...