Team admyt
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Articles
Recent activity by Team admyt-
I've been charged for a site in a different city
Have just checked your bank statement and found an odd transaction for admyt but it's for a different city? Please note that the copy included in the transaction (as seen on a bank statement) is no...
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My licence plate has changed - what do I do?
All you need to do is remove the old licence plate and then add your new one. You can follow the simple steps below. Remove car with old licence plate Open your admyt app Tap on your profile (top...
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I've got a new car - what do I do?
Congrats on the new car! All you need to do is remove your old car (if it's been sold) and then add your new car. You can follow the simple steps below. Remove a CarSkip this step if you've not sol...
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I'm a pensioner - what about pensioner's discounts?
All parking rates and promotions are set by the malls and as such, we encourage you to chat to the team at your favourite mall directly about how you can take advantage of any pensioner rates on of...
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How do I get hold of customer support?
Need help? Our team are ready and waiting to assist - pop us a query and we'll get back to you! Support Hours Monday - Friday: 8:00 - 17:00 Evenings and weekends: we'll keep an eye on emails but th...
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How am I charged?
Never struggle looking for cash at a parking station again! Your account will be automatically charged once you exit the parking. If you've added credit to your admyt wallet then we'll charge your...
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How do I top up my admyt wallet?
It's quick and simple to top up your admyt wallet with credit, follow the simple steps below: Top-up Wallet Open your admyt app or visit https://www.admyt.com/dashboard/billing Tap on 'Set up paym...
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I need a refund
If you believe you've been charged the incorrect amount, pop us a query and let us know about it. We'll investigate further and unless we had a good reason for the charge, we'll issue a refund and/...
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I can't proceed as it says that a payment is still being processed
Generally, once you've made a wallet purchase, this will clear immediately, however, at times there may be a communication error between the payment gateway and your bank. If you're currently parke...
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Do you have a WebApp?
Yes, we do! To make use of our WebApp, please follow the simple steps below: Visit www.admyt.com on your phone’s browser (preferably Chrome) At the top/bottom of the page (depending on your device...