Billing & Account Issues
Something strange going on with your account?
- I paid via the parking ticket
- I've double paid
- I was billed the wrong amount
- How do I retry payment when a charge has failed?
- How do I clear an outstanding payment
- I can't proceed as it says that a payment is still being processed
- My card has expired
- I need a refund
- I've been charged for a site in a different city
- I need to cancel my account - what do I do?