So you've finished shopping and are comfortably on your way but the admyt App still shows you in an active session?
This happens very rarely but means that somehow the camera didn't read your plate correctly on the way out. The first step is not to panic! We've got you sorted. Our team check all open sessions every evening/first thing in the morning and correct any weird issues like this. Rest assured - that bill you'd supposedly racked up, you won't be charged.
Feel free to pop us a query and we'll close the transaction as soon as we can. Rest assured, you won't be charged the wrong amount (or we'll refund you) so please simply close the App and enjoy the day!
Comments
11 comments
Thanks for clarifying!
Boom didn’t open. I arrived and paid and left the mall. You should remove the R3
Hi there, there seems to be a session open on my profile. I haven't been to the Benmore in a while
Your app NEVER works. I cannot scan the qr code and get billed every time. Remove me from your data base immediately
Hi. It's the second time I'm using the app and both times it has left the session running even after I left the mall. Is this the norm or is there a setting I need to do?
Hi there. My session is still open from this afternoon. I’ve submitted a request for investigation as well as emailed but I haven’t heard anything back
The boom don't work I left the mak like 15:52
I left the mall but still show open session.
Hi i was in the mall a hour and a half ago but the thing says i am still there please cancel it and refund me the money that u guys overcharged me
Hi there this session is still going and no on has contacted me yet to sort it out
I have left Waterfront yesterday, but my app is still open. Please close the app
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