If you believe you've been charged the incorrect amount, get in touch with us here and let us know about it.
We'll investigate further and unless we had a good reason for the charge, we'll issue a refund and/or some admyt parking credit.
Refunds will typically show up in your bank account within 5-7 days, while credit is instant.
Comments
43 comments
Hi Please can you amend my account for the 1st August 04.51 am i went to the Gym
And i left 05.45 am the boom at the Amyth side was not working , the security guard had to take a ticket on the incoming side and handed to me so i can exit,I can verify this with my Virgin Active card, and i will not leave my car there for 3 days.
And on the 3rd August at 09.03 am i went for breakfast , you can verufy this i recieved my billing ,.
Kind regards
Johnny Loots
I was not able to scan in the PicknPay barcode whilst in the centre so exited and now see that I've been charged for yesterday's parking. Please credit and advise why the barcode is not scannable
I was charged R10 again yet I left the mall within the specified time... Please stop that and refund me.
I was charged R5, yesterday at Benmore. I tried to scan the pick n pay code but it wasn't working. I think the issue was related to faulty / streaky printing of the docket.
Hi I attended the Allan Gray conference yesterday and specifically disabled my admyt and took a ticket because I knew that I would receive a free parking ticket from the event , this morning I see that I was billed R80 for yesterday's parking , please can this be credited back ?
Regards
Sean Kramer
0833775581
Rivonia village has 30 mins of free parking but I was charged when I was only there for 17 minutes.
Hi, I bought a ticket for parking at Loftus Park for the rugby. But now I'm also charged by Admyt!?? Please refund my money
I went to Benmore today
Time in: September 17th 2019, 10:22:57 am
Time out: September 17th 2019, 10:22:57 am
Duration: 15 minutes
This is within the 15 min free parking at benmore but I was still charged R5 - Please can I be refunded
Wowza, I got charged as follows:
Time In
December 23rd 2019, 2:43:43 pm
Ring out
Time Out
December 23rd 2019, 8:06:47 pm
Clock icon
Duration
5 hr(s) 23 min(s)
Ring in
Centre
Sandton City
Ring out
Cost
R50,00
FIFTY RANDS???!!!!!
No way I parked at the Mall of Africa today.
The car with that registration number was written off in an accident in June 2020.
Please refund my money and remove the vehicle from my profile, please.
I parked at The Zone in Rosebank this morning and got a parking ticket, which I paid R40 for when I left this afternoon and now I see I have been billed R41 by Admit. I didn’t even know Admit was available at Rosebank. Please reverse the charge from my credit card as I will not be paying again for parking I’ve already paid for.
I went to the Virgin Active today (gym) and when I was clocking out .. I scanned the QR code like I did the last time .. but this time I was charged for parking. Question is why ? My gym parking should be free. Why was I charged
I went into Mandela Square Yesterday, and I got a free pass when entering. now in the Morning, I receive a bill for R51, why??? when parking was FREE.
I am going to cancel this service. Many times I am charged R10 for just entering the parking and looking for space. Its annoying.
Hello, I have been charged incorrect ymany times after visiting Benmore Center but today I made sure to get proof.
After scanning the barcode, it CLEARLY shows in green that there are 2 hours of FREE parking, in yellow shows my time which is only 1 HOUR 9 MINUTES. YOUR APP CLEARLY SHOWS THAT I AM STILL IN THE FREE TIME PERIOD, SO WHY AM I GETTING CHARGES 6 RANDS. WHEN I LOOK AT MY HISTORY, THIS HAS HAPPENED 6 TIMES JUST THIS YEAR.
GET BACK TO ME PLEASE, SO I CAN KNOW WHAT TO EXPECT FROM YOU GOING FORWARD SHOULD I CONTINUE TO USE THE APP. YOU NEED TO STOP DEBITING INCORRECTLY.
I SEE SIMILAR COMMENTS FROM 4 YEARS BACK, SURELY THIS SHOULD HAVE BEEN SORTED ALREADY???
I went to the Waterfront today, I paid for my parking through the parking ticket but admyt also charged me. I did not authorise that! I have been double charged.
Pls reverse the payment.
I have been billed for two parking tickets when i have used a validated parking ticket. I need these to please be refunded.
I was billed for 30 hours of parking when i was only there for around 6 hours.
Please correct and credit or refund me.
Pete - 072 565 1545
I parked at the rooftop in Killarney Mall, which is free for 2 hours, but you have still billed me. Please refund.
Hi, I was billed incorrectly for R396,00 at the Waterfront Silo. Admyt somehow didn't register when I left parking September 12th 2023. I arrived at September 12th 2023, 8:08:46 am and left after 2hrs of being there. The boom let me out as far as I recall, but didn't charge me there and then. Thanks appreciate your speedy response. Best Mary-Anne
Got billed R241 for a 2 day stay at the V&A Waterfront, when i wasn't even at the Waterfront. Please can this be investigated and charge cancelled.
Thank you!
I used the rooftop parking at Killarney mall the boom did not open when entering the rooftop and an attendant opened it. It did open when I left the rooftop but then the exit boom did not open and again an attendant opened it. It should have had 2 hours free parking but ended up paying R9 for 21 minutes
This system overcharged me telling me that i left my car for 62 hours in the parking.
I was not even an hour in the parking but because of the system that fails every day now i was charged R331 for parking less than an hour.
Please i need that mone to be reverse to my account
I was charged R81 for parking and I didn't even go to the shopping center! I want a refund please!
Good day
Today at Killarney Mall I was issued a ticket as the boom didn’t automatically open for me. I paid and exited with said ticket. Now I see that you have billed me R9 for your service which I didn’t make use of. Please advise.
Hi. There has been an incorrect transaction on my account. I was not present at the mall you indicated and billed me for.
Your system is unreliable and not trustworthy. Do NOT credit my account, I would appreciate a full REFUND.
Check transaction dated 10th Nov. 2023 8:18 am.
The parking facility has a 1 hr free fee.
Why am i charged every time i go to conferences and my conference charge includes parking. None of these establishments have qr codes. Ie Leonardo building. Ie sandton convention etc. You are forcing us to disengage with this service. Paying double for parking was never the solution
Why am i charged every time i go to conferences and my conference charge includes parking. None of these establishments have qr codes. Ie Leonardo building. Ie sandton convention etc. You are forcing us to disengage with this service. Paying double for parking was never the solution
I paid for parking at Mall of Africa today and admyt charged me as well. Please reverse the charge
I was charged R16 for parking at the Silo in Cape Town. I get parking for free there so please reverse the amount. Will I be automatically charged each time I drive in ? I did not use the app.
Please sign in to leave a comment.